Deliveroo vs Uber Eats restaurant: a crucial choice that directly impacts your profitability in 2026. With commissions climbing between 25% and 35% depending on the platforms, choosing your delivery partner determines your margins. While Uber Eats dominates with 45% market share in France, Deliveroo focuses on premium with 28% of the sector. But these high commissions are pushing more and more restaurateurs toward solutions like commandeici, which allows you to create your own ordering page without any commission.
Updated April 1, 2026 | Reading time: 8 min | By commandeici
Table of Contents
- Commissions: Deliveroo vs Uber Eats in 2026
- Coverage areas and delivery options
- Restaurant interface and management tools
- Clientele and brand positioning
- Integration time and technical support
- Commission-free alternative: take back control
- Frequently asked questions
Commissions: Deliveroo vs Uber Eats in 2026
The pricing structure is the primary selection criterion between Deliveroo and Uber Eats. Both platforms apply variable commissions based on your location and activity volume.
Uber Eats charges between 25% and 30% commission on each order, with additional payment processing fees of 3.25%. For a restaurant generating €4,000 in monthly revenue through the platform, this represents between €1,130 and €1,330 in monthly fees.
Deliveroo applies commissions of 25% to 35%, varying according to geographic area and services chosen. A Parisian restaurant typically pays 30% compared to 25% in the suburbs. Payment fees are added at 2.9% per transaction.
| Criteria | Uber Eats | Deliveroo |
|---|---|---|
| Base commission | 25-30% | 25-35% |
| Payment fees | 3.25% | 2.9% |
| Average total cost | 28-33% | 28-38% |
These high rates explain why 67% of French restaurateurs are seeking more cost-effective alternatives according to the RestauMarket 2026 study.
Coverage areas and delivery options
Geographic coverage directly influences your potential for orders. Uber Eats covers 850 French cities in 2026, compared to 520 for Deliveroo, which focuses on urban centers with high purchasing power.
Uber Eats prioritizes territorial expansion with a presence in medium-sized cities and suburbs. This strategy offers less competition between restaurants but a lower average basket of €23 compared to €28 on Deliveroo.
Calculate your savings without a platform
A restaurant at €5,000/month on Uber Eats loses €1,500 in commissions. With commandeici: €19/month.
Try risk-freeDeliveroo focuses on quality over quantity with premium zones in 22 major cities. This selectivity enables higher average baskets but limits your geographic accessibility.
- Uber Eats average delivery time: 35 minutes
- Deliveroo average delivery time: 28 minutes
- Uber Eats delivery radius: up to 8 km
- Deliveroo delivery radius: up to 5 km
Restaurant interface and management tools
Operational efficiency depends largely on the quality of tools offered by each platform. Both solutions provide comprehensive dashboards but with different approaches.
Uber Eats Manager offers a streamlined interface with detailed performance statistics. The automated inventory management system allows you to deactivate unavailable products in real time. However, the mobile application is less responsive than competitors with recurring bugs reported by 34% of restaurateurs.
Deliveroo Hub excels in predictive analysis with personalized recommendations on high-demand time slots. The dynamic pricing tool suggests price adjustments based on traffic. However, the learning curve remains more complex than Uber Eats.
Both platforms integrate customer rating systems and complaint management, but neither allows you to retrieve customer data for your own marketing campaigns.
Clientele and brand positioning
User profiles differ significantly between the two platforms, directly impacting your sales based on your positioning.
Uber Eats attracts diverse clientele with 52% of users aged 25 to 45. The median income of customers is €2,800 net monthly. This broad base favors restaurants offering menus between €12 and €20.
Deliveroo primarily targets urban professionals with 61% of users earning more than €3,500 per month. This premium clientele accepts high prices but expects consistent quality. Fine dining restaurants and innovative concepts perform better on this platform.
- Average order frequency Uber Eats: 2.3 times/month
- Average order frequency Deliveroo: 1.8 times/month
- Average basket Uber Eats: €23
- Average basket Deliveroo: €28
Integration time and technical support
Getting started on each platform requires different timelines and investments. Uber Eats offers a registration process in 48 hours with automated document validation. Online training takes 2 hours and covers the essential features.
Deliveroo imposes a stricter process with a mandatory field visit in 78% of cases. This approach extends integration to an average of 7 days but ensures better operational readiness. Technical support responds within 4 hours compared to 12 hours for Uber Eats.
Both platforms provide necessary equipment: tablets, printers, and marketing materials. However, you remain dependent on their systems with no ability to export your customer data.
Commission-free alternative: take back control
Faced with high platform commissions, creating your own online ordering solution becomes essential. A restaurant spending €1,200 monthly in Deliveroo or Uber Eats commissions can save €1,181 every month with commandeici.
This solution allows you to create your online ordering site in 30 seconds, without technical skills. You keep 100% of your revenue and recover customer data for your marketing campaigns.
Restaurants using commandeici see an average 23% increase in net margin by eliminating commissions. The tool natively integrates a QR code system for your menu and optimizes perfectly with Google My Business.
To maximize your independence, you can even combine this approach with selective presence on platforms in your least-covered areas. This hybrid strategy optimizes your costs while maintaining your visibility.
Frequently asked questions
Which platform generates the most orders for a restaurant?
Uber Eats generally generates 30% more orders thanks to its extended geographic coverage. However, Deliveroo compensates with 22% higher average baskets.
Can you negotiate commissions with Deliveroo or Uber Eats?
Commissions are negotiable only for restaurants generating more than €15,000 monthly. Obtained reductions remain limited to 2-3 points maximum.
How can you recover your customer base from these platforms?
Customer data belongs to the platforms and is never shared. Only a proprietary solution like commandeici allows you to build your own base.
Should you be present on both platforms simultaneously?
Multi-platform presence increases visibility but complicates management. 43% of restaurateurs focus on a single platform to optimize operational efficiency.
What is the real cost of an order on these platforms?
Including all charges (commissions, payment fees, operational costs), a €25 order generates between €16.50 and €18 net depending on the platform chosen.
€19/month. 0% commission. 100% yours.
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